This privacy policy ("Policy") describes how DataBENKI Group of Companies Limited ("DataBENKI", "we", "us", or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you", or "your") may provide on databenki.com, our mobile applications, and any related products or services (collectively, the "Services").
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
You can use our Services without telling us who you are or revealing any information by which someone could identify you personally. However, some features may require you to provide Personal Information such as:
We receive and store any information you knowingly provide to us when you:
Advertising and Remarketing
We may use advertising and remarketing services to display relevant advertisements to users. Third-party advertisers may use cookies and tracking technologies to collect non-personal usage information.
Links to Other Websites or Applications
Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of such external services.
However, no method of transmission over the Internet or electronic storage is completely secure.
Changes and Amendments
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Acceptance of This Policy
By using our Services, you acknowledge that you have read and agree to this Privacy Policy.
Personal Data Deletion
If you would like to request deletion of your personal data, please contact us using the information below.
Contacting Us
If you have any questions regarding this Policy or your Personal Information, you may contact us at:
Email: privacy@databenki.com
Website: databenki.com
DataBENKI Group of Companies Limited
12 Edward Sokoine Drive,
Kivukoni, Ilala,
Dar es Salaam, Tanzania
This document was last updated on May 14, 2026.
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Automatic Collection of Information
When you use our Services, our servers may automatically record information that your device sends. This data may include information such as:- Device IP address
- Browser type and version
- Device name and operating system
- Language preferences
- Access times and dates
- Pages viewed and usage statistics
- Location information
- Collection of Personal Information
- Name
- Email address
- Phone number
- Account information
- Payment details where applicable
- Create an account
- Fill out forms
- Contact customer support
- Subscribe to services
- Make purchases
- You may choose not to provide certain Personal Information, but doing so may limit your ability to use some features of the Services.
Use and Processing of Collected Information
Any information we collect may be used to:- Provide and maintain our Services
- Improve customer experience
- Personalize user experience
- Respond to customer support requests
- Process transactions
- Monitor and analyze usage trends
- Prevent fraud and abuse
- Comply with legal obligations
- We process Personal Information only where we have a lawful basis to do so, including consent, contractual necessity, legal obligations, legitimate interests, or protection of vital interests.
Information Transfer and Storage
Depending on your location, your information may be transferred to and processed in countries outside your country of residence. We take appropriate safeguards to ensure your Personal Information remains protected in accordance with applicable laws.Your Rights
Subject to applicable law, you may have the right to:- Access your Personal Information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Requests regarding your rights may be submitted using the contact details provided below.
California Privacy Rights
California residents may request information regarding disclosure of Personal Information to third parties for direct marketing purposes in accordance with California law.Billing and Payments
We may use third-party payment processors to securely process payments. These providers process Personal Information according to their own privacy policies.Third-Party Service Providers
We may work with third-party companies to provide hosting, analytics, customer support, payment processing, and related services. These providers are authorized to use Personal Information only as necessary to provide services on our behalf.Privacy of Children
Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children.Advertising and Remarketing
We may use advertising and remarketing services to display relevant advertisements to users. Third-party advertisers may use cookies and tracking technologies to collect non-personal usage information.
Links to Other Websites or Applications
Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of such external services.
Information Security
We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.However, no method of transmission over the Internet or electronic storage is completely secure.
Data Breach
In the event of a data breach that affects your Personal Information, we will take reasonable steps to investigate, mitigate harm, and notify affected individuals where required by law.Changes and Amendments
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Acceptance of This Policy
By using our Services, you acknowledge that you have read and agree to this Privacy Policy.
Personal Data Deletion
If you would like to request deletion of your personal data, please contact us using the information below.
Contacting Us
If you have any questions regarding this Policy or your Personal Information, you may contact us at:
Email: privacy@databenki.com
Website: databenki.com
DataBENKI Group of Companies Limited
12 Edward Sokoine Drive,
Kivukoni, Ilala,
Dar es Salaam, Tanzania
This document was last updated on May 14, 2026.